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Mark’s online surgery aims to advise you on how best to solve any difficulties you may have. It is intended only as a guide and takes a lot of its information from other organisations’ websites. We aim to update it as regularly as possible but you should keep in mind that some of the information may change over time.
If in doubt, get in touch with Mark or his team or the relevant organisation directly.
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If you are unhappy with the service or treatment provided by the national health service (NHS) you can make a complaint.
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If your child has not been offered a place at the school you wanted him/her to go you can make a complaint.
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If you think that the result you have received in a GCSE, A-level or (G)NVQ examination is wrong you can make a complaint.
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If you are unhappy with the services of your post-16 school or college, or have faced a problem with the funding of your further education course you can make a complaint.
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Problems with your Employer |
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Unfortunately Mark is not able to get involved in disputes with your employer. These will have to be resolved legally if necessary.
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If someone is not satisfied with the service they, or a close relative or friend has received in a hospital/clinic that is a member of the Independent Healthcare Advisory ...
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Benefits Payments – JSA, DLA, tax credits |
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If you think a decision about your benefits is wrong, you can ask the office that made the decision to explain it. You can also ask to get the decision reconsidered...
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The Pensions Ombudsman investigates complaints and disputes about the way pension schemes are run.
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If you have a tax problem and you are an employee, you may be able to get help about a tax code or PAYE from your employer.
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If your complaint is about a postal operator other than Royal Mail, please contact that operator direct.
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